If your mailbox is damaged by City snowplowing, you may contact the Service Department to request repair evaluation. This request needs to be made as soon as the mailbox is damaged to allow for immediate investigation.
At evaluation a service crew member will attempt to make immediate temporary repair so that mail can be received. If minor damage has occurred they will make permanent repair at that time. Service crew will leave you a letter stating if repair has been completed or if mailbox and/or post need to be completely replaced.
If your mailbox and/or post needs to be completely replaced you have two options:
Option 1: You may purchase your own mailbox and/or post and install yourself, then submit the evaluation letter left by the service crew along with your name, address and telephone number with your original paid receipt to the Brunswick Service Department for reimbursement up to $75.00. If you choose this option, the mailbox must be installed to specification and will be inspected before reimbursement.
Specifications: Mailboxes must be installed at a height of 41-45 inches from the road surface to the bottom of the mailbox or point of mail entry, and mailbox must be set back 6 to 8 inches from the front face of the curb or road edge to the mailbox door.
Option 2: You may request that the City install our standard metal mailbox and/or wood post at no cost to you.
Please note: temporary repairs will be made as soon as possible; replacement will be done weather permitting.
See also Winter reminders.